At Tanzila Gold, we strive to offer the best quality products and ensure customer satisfaction. However, if you are not entirely satisfied with your purchase, we offer the following refund policy:
Eligibility for Refund:
- Refunds are only applicable on faulty or damaged products reported within 7 days of delivery.
- Products must be in their original packaging, unused, and with all tags intact.
- Items purchased during sales or with discounts are not eligible for a refund unless they are defective.
Non-Refundable Items:
- Customized or personalized products.
- Gift cards.
Refund Process:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will be automatically applied to your original payment method within 7-10 business days.
Contact:
For any refund queries, reach out to us at info@tanzilagold.shop or call +880 13080 53998.